:root{--ink:#17201d;--muted:#66736e;--bg:#f3f5f1;--card:#fff;--line:#dbe1dc;--accent:#e85d36;--green:#174c3c}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--ink);font:15px/1.65 system-ui,-apple-system,"Noto Sans JP",sans-serif}a{color:var(--green);text-decoration:none}header{height:72px;padding:0 max(24px,calc((100% - 1120px)/2));display:flex;align-items:center;justify-content:space-between;background:#fff;border-bottom:1px solid var(--line)}header nav{display:flex;align-items:center;gap:24px}.brand{display:flex;align-items:center;gap:10px;font-size:20px;font-weight:800;color:var(--ink)}.brand span{display:grid;place-items:center;width:34px;height:34px;border-radius:10px;background:var(--green);color:#fff}header form{display:inline}button,.button{border:1px solid var(--line);border-radius:9px;padding:11px 18px;background:#fff;color:var(--ink);font:inherit;font-weight:700;cursor:pointer}.link{padding:0;border:0}.primary{background:var(--accent);color:#fff;border-color:var(--accent)}main{max-width:1120px;margin:auto;padding:56px 24px 96px}.hero{max-width:700px;margin-bottom:44px}.hero h1{font-size:clamp(42px,7vw,76px);line-height:1.05;letter-spacing:-.04em;margin:10px 0 22px}.hero>p:last-child{font-size:18px;color:var(--muted)}.eyebrow{font-size:12px;font-weight:800;letter-spacing:.16em;color:var(--accent)}.panel{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:28px;box-shadow:0 8px 30px rgba(23,32,29,.04)}.panel h2,.panel h1{margin-top:0}.grid{display:grid;grid-template-columns:1fr 1fr;gap:20px}.wide{grid-column:1/-1}label{display:grid;gap:7px;font-weight:700;margin-bottom:18px}input,textarea,select{width:100%;border:1px solid #cbd3cd;border-radius:8px;background:#fff;padding:11px 12px;color:var(--ink);font:inherit}textarea{resize:vertical}.narrow{max-width:480px;margin:40px auto}.center{text-align:center;max-width:600px;margin:30px auto}.success{margin:auto;display:grid;place-items:center;width:54px;height:54px;border-radius:50%;background:#dff4e8;color:#197145;font-size:26px}.flash{padding:14px 18px;background:#fff4ce;border:1px solid #ead98d;border-radius:10px;margin-bottom:22px}.admin-head,.ticket-head{display:flex;align-items:flex-end;justify-content:space-between;margin-bottom:28px}.admin-head h1,.ticket-head h1{font-size:36px;margin:4px 0}.filters{display:grid;grid-template-columns:1fr 220px auto;gap:10px;margin-bottom:18px}.table-wrap{overflow:auto;background:#fff;border:1px solid var(--line);border-radius:14px}table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:15px 18px;border-bottom:1px solid var(--line)}th{font-size:12px;color:var(--muted);text-transform:uppercase}td small{display:block;color:var(--muted)}tbody tr:hover{background:#fafbf9}.badge{display:inline-block;background:#e5eee9;color:var(--green);padding:4px 9px;border-radius:99px;font-size:12px;font-weight:800}.message{background:#fff;border:1px solid var(--line);border-radius:14px;padding:20px;margin:14px 0}.message.agent{border-left:4px solid var(--green)}.message.internal{background:#fff8d9;border-color:#eddc94}.message p{white-space:normal}.message small{color:var(--muted)}.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 280px;gap:24px}.ticket-layout aside{align-self:start;position:sticky;top:20px}.check{display:flex;grid-template-columns:auto 1fr;align-items:center;justify-content:start}.check input{width:auto}footer{text-align:center;color:var(--muted);padding:30px}@media(max-width:720px){main{padding:35px 16px 70px}.grid,.filters,.ticket-layout{grid-template-columns:1fr}.wide{grid-column:auto}.hero h1{font-size:44px}header{padding:0 16px}.admin-head h1,.ticket-head h1{font-size:29px}.ticket-head{align-items:flex-start}.table-wrap{border-radius:10px}th,td{padding:12px}.ticket-layout aside{position:static}}